Welcome to Inn Training.  We were the first company in Norfolk to offer training to the licensed trade in a licensed outlet. We have now moved out of the pub to concentrate on the quality of training that we can provide, but are keeping very close ties to the everyday running of a licensed outlet.

With more and more legislation coming into effect, publicans can no longer just open the doors and expect the money to come rolling in. The licensed trade has to adapt to the tough current climate in terms of complying with and implementing all the standards required of us from opening hours to protecting the public and showing due diligence in all aspects of our operations.

That is why we feel that it is more important for our website to show you what we can offer in its basic element, no whizzy graphics that will take ages to load, no waffle that will eventually take you to the point, this website has been designed to be concise, helpful and easy to use. Each course that we can offer will provide some background to the content, how long the course takes and most importantly to you, how much it will cost.

Our Mission

To provide training of the highest calibre to enable our clients to join in their chosen profession in a skilful, knowledgeable and safe manner, fully equipped to perform to the highest standards.

Company Profile

We took over the Three Horseshoes at Scottow in March 2000, as a disposal list tenancy from Pubmaster. Within our first year we had been granted a full Public Entertainments Licence, a Children's Certificate and became the first pub to be a finalist in 3 Publican awards and eventually 8 awards including Bii licensee of the Year.  We also held a Civil Wedding Licence.  In June 2006, we moved to The Orchard Gardens, in North Walsham, a smaller venue allowing us to concentrate and develop the training side of our business, offering more courses of the highest standard for all needs within the licensed trade.

Now in February 2008, we have moved out of the pub to solely concentrate on the training, allowing us to be able to move around and offer more and more training, as well as keeping our own skills and training needs up to the highest levels to be able to pass the best possible advice and knowledge onto you, to enable you and your staff the best chance of a successful business, in an ever toughening trade.

With every single thing that we do we try to do it from the customer's point of view and so it is with training as well. We do not just give you the information you require to pass an exam (99% pass rate.) but can talk to you about the operational aspects. We can also provide a list of suppliers that we have dealt with, who we know will treat you properly. We will also offer a support line so that if you come up against a  problem there is someone on the end of a telephone who will try to help.

In our latest BIIAB annual monitoring visit (March 2008), we have been graded as a level 1 training centre. This means that we have been passed as a centre that provides the highest levels of professionalism and training as deemed by the awarding body of the Bii. 

Not only do we offer a range of courses from The BII and CIEH but we can also offer a Bar consultancy service.

Based on our range of experience and contacts we can come and look at your premises and produce a full report not only on possible changes to your bar but a full profile of the area and it's environs.

This would include a Mystery Visitor appraisal of the Customer Experience at your premises

We can research possible Licensing problems and provide solutions.

We can help with Premises Licence applications or Hearings.

Check out this link for more info. Consultancy

Contact Information

If you would like to discuss what we do and find out more please contact us   

Click on the link here to find us on MSN 

                                                                                                                                       

Telephone

07795 326 481

Postal address

Inn Training

          Cavell House

Stannard Place

          St. Crispins Rd.

Norwich

          NR 3 1YE     or go to our contact form here

                

Email

General Information: E Mail to Inn-Training

BII                         The Bii

          BIIAB                    The BII Awarding Body

Send mail to murray@inn-training.co.uk with questions or comments about this web site.                             

Inn Training  Cavell House, Stannard Place, St. Crispins Rd.

Norwich  Norfolk NR3 1YE  Tel. 07795-326 481

Last modified: 03/14/08