Many learners are keen to spend less time in the classroom and more time studying independently, at a time and in a place to suit them. Our courses can be worked through on almost any device (excluding mobile phones) – all you need is an internet connection.

Using e-learning as part of a blended learning programme can mean your learners can achieve a recognised qualification. 

This is a selection of the courses available and most areas are also available at levels 1, 2 and Level 3 . Please contact us here for more information.

Customer Service Level 2

Areas covered

  • Customer service principles
  • Customers’ needs and expectations
  • Behaviour and interpersonal skills
  • Responding to problems or complaints

Food Safety Level 2

Course content

  • Introduction to food safety
  • Microbiological hazards
  • Food poisoning and its control
  • Contamination hazards and controls
  • HACCP from delivery to service
  • Personal hygiene
  • Food premises and equipment
  • Food pests and pest control
  • Cleaning and disinfection
  • Food safety enforcemen

Health & Safety Level 2

Areas Covered 

  • Accidents including slips, trips and falls
  • Legal responsibilities
  • Risk assessment
  • Hazardous substances (COSHH)
  • Workplace health, safety and welfare
  • Work equipment
  • Fire
  • First aid
  • Manual handling

Personal Licence Holders

Areas covered

  • Licensing law
  • Personal licences
  • Premises licences
  • The protection of children
  • Powers and enforcement
  • Temporary events
  • Responsible alcohol retailing
  • Please note :- you will need to take a regulated/invigilated exam in order to apply for a Personal Licence to sell alcohol, however, this is a good learning tool that can be used to enhance the regulated course.

Emergency First Aid at Work

Areas covered

  • Understanding the role and responsibilities of a first-aider
  • Assessing an incident
  • Managing an unresponsive casualty
  • Recognising and assisting a choke casualty
  • Managing a casualty – external bleeding and shock
  • Managing a casualty – minor injury
  • Please Note:- The course can replace 3 hours of the 1-day emergency first aid at work but you will still need to attend a course due to the Physical element within First Aid to show competency

We could also include these Short Courses ( Around 4 Hours) :

Communication, Equality and Diversity, Managing Conflict,
Self-Awareness and Personal Development, Teamworking,
General Data Protection Regulations, Bribery Act,
Fraud and Fraud Prevention, Display Screen Equipment,
Anaphylaxis and Autoinjectors, Fire Safety in the Workplace,
Prevention of Money Laundering, Stress Management,
Safeguarding Children