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Introduction to Licensed Retail Operations

BIIAB Level 2 Introduction to Licensed Retail Operations qualification is a BIIAB Level 2 QCA nationally accredited qualification.   This qualification has been developed to provide those new to running, or looking to run, licensed retail premises with an overview of the areas of management responsibility that are essential to run their business successfully. 

Who is this qualification for?

The BIIAB Level 2 Introduction to Licensed Retail Operations is aimed at people working in the following areas:

pubs

bars

hotels

restaurants

sports and social clubs

nightclubs and entertainment establishments.

What does the qualification cover?

The Introduction to Licensed Retail Operations consists of 13 sections:

cash security and stock control                                                                                                                                                        catering                                                                                                                                                                                        customer service                                                                                                                                                                                  employment law                                                                                                                                                                                        financial management                                                                                                                                                                        gaming and machine income                                                                                                                                                              health and safety at work                                                                                                                                                                  management of internal and external areas                                                                                                                                        management of staff                                                                                                                                                                                 marketing and merchandising                                                                                                                                                                                product knowledge & drinks service                                                                                                                                                       staff recruitment & training                                                                                                                                                                  trades descriptions act                                                                                                                                                                     weights & measures.

In short  the perfect Induction course

What are the benefits of obtaining this qualification?

Successful completion of the BIIAB Level 2 Introduction to Licensed Retail Operations can be utilised as a base from which to progress to the BIIAB Level 3 Advanced Certificate in Licensed Hospitality and/or the BIIAB Level 3 Diploma in Licensed Hospitality.  Further information about these qualifications can be obtained by calling BIIAB on 01276 684449.

 

 

The BIIAB Level 2 Introduction to Licensed Retail Operations is assessed by short, closed book examination which uses multiple-choice questions.  The course usually comprises two days training.

Cost £300( Ex VAT) to include Handbook,Certificate,lunch.

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Send mail to murray@inn-training.co.uk with questions or comments about this web site.                             
Inn Training  Cavell House, Stannard Place, St. Crispins Rd.
Norwich  Norfolk NR3 1YE  Tel. 07795-326 481

Last modified: 03/14/08